08. Who was responsible for implementing visitor restriction policies at hospitals? What pathways for escalation were introduced if questions about the policies arose?

a. 68/70 institutions did not identify a party responsible for implementing visitor restrictions. One institution referred to state guidelines, while one institution indicated the CEO/CMO of the hospital would be responsible for designing and implementing the institution’s visitor restriction policy. Only 13 institutions provided a phone number, email, or contact for patients/advocates/community members with questions about a hospital’s visitor restriction policies.