12. What mechanisms did hospitals implement to inform family/advocates about the health status of patients in the hospital?

11. Did hospitals restrict what items family/advocates could bring or send to patients in the hospital?

10. With visitor restrictions in place, what methods of communication were recommended to connect patients to their family/advocates outside the hospital?

09. What criteria did hospitals use to determine when visitor restriction policies might end or change?

08. Who was responsible for implementing visitor restriction policies at hospitals? What pathways for escalation were introduced if questions about the policies arose?

07. What were the policies for visitor restriction for patients at end-of-life? How did hospitals define “end-of-life” for the purposes of these exceptions?

06. What accommodations did hospitals provide for visitors or for waiting family members/advocates?

05. What screening requirements for visitors did hospitals implement during the COVID-19 pandemic?

04. For which patient populations or treatment areas did hospitals make exceptions to these visitor restrictions?

03. Did hospitals implement different visitor restriction policies for COVID-19-positive and COVID-19-negative patient populations?